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Customer Support: Questions about orders, shipping, returns, and more.

Got questions? We’re here to help!

Explore our FAQs for quick solutions to common questions. If you can’t find what you need, reach out to our friendly customer support team.

How do I track my order?

Tracking your order is simple! After shipping, you’ll get a confirmation email with a tracking number. Click the number or enter it on our tracking page for real-time delivery updates.

What is your return policy?

Enjoy easy returns within 30 days. Unused items in original packaging with tags can be returned. Contact support to begin the process.

How long does shipping take?

We know you’re eager for your new items. Standard shipping is 3-5 business days within the US. Times may vary by product availability and location, but we aim to deliver promptly.

Do you offer international shipping?

Yes, we ship internationally! While delivery may take longer, depending on location, additional customs fees and duties will be the customer’s responsibility.

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Get in Touch with Shopfair for Exceptional Customer Support

188 Hood Avenue

Los Angeles, CA 90001

(555) 987-6543

support@shopfair.com